Alarm Monitoring

Alarm Services has alarm monitoring that is 24-hours a day and seven days a week.

So, here's the process. There are 3 things that you have in conjunction with your alarm monitoring service for it to work.:

Now, here's how it all works together with the alarm monitoring. Any time you set your alarm in the alarm mode with your code then it is being monitored for an unwanted intrusion. If a zone is tripped like a motion detector or door then your loud siren goes off and an alarm signal is immediately sent via your phone line to our 24-hour central alarm monitoring station. Your information pops up on our operator's screen who immediately initiates a phone call to your premise phone number or cell phone number. If you or another occupant picks up the phone and knows the password then we do not dispatch the security patrol. If no one answers the phone, doesn't know the password or sounds like they are under duress then we contact nominated keyholders and/or dispatch the patrol to your home depending on the agreed protocol.

You can make changes to the dispatch procedures but this would be the standard alarm dispatch procedures used.

Note: Some alarm systems have what is referred to as an abort signal. That is when you accidentally set off the alarm and turn it off within 30 seconds. In this case an alarm monitoring abort signal is sent in and the signal is essentially ignored by the central station and assumed to be a mistake. This is an industry wide effort in an attempt to greatly reduce false alarms. So, don't think that your alarm monitoring isn't working simply because you set off the alarm system and no one called you. You may have had an abort signal sent if you turned off your alarm fast enough

Don't have a phone line?

Let's talk about Cellular Alarm Monitoring Why has this become such a hot topic? Because many people today will move into a new home and simply not get a home phone, a VOIP phone or a dial tone of any kind. Why does this matter? It matters because there has to be a way to transmit an alarm signal to our 24-hour central alarm monitoring station. In the past we and every other alarm company out there would always use the existing home phone to send that signal when needed. We now find an increasing number of people calling for alarm monitoring services simply do not have a home phone or dial tone of any kind. It used to be called a POTS line or "plain old telephone service". And, many people still get a POTS line. Also, many people will get a digital phone line like VOIP. Nowadays we simply refer to it as a dial tone since there are so many options out there.

Most of the time if you have a "dial tone" then we can utilize your existing transmission source (your home phone) to send the alarm signal when needed. The vast majority of the time we can get a signal sent with your dial tone of choice.

Let's talk about why you would still want to get a home phone of some sort.

We are not necessarily promoting home phone lines and at the same time we feel like it is a good idea to point out some of the things that you would miss if you no longer had a home phone line.

Now that we are done with the phone line discussion let's discuss using cellular monitoring. You can use cellular alarm monitoring to transmit all of your home security signals. If you have a phone line then use both your home phone line as well as the cellular alarm monitoring as a backup signalling source. With that said, let's list some reasons to use cellular alarm monitoring.

To sum up, most people will continue to get a home phone line for some reason or another and it is a cost effective and great way to send an alarm-monitoring signal. However, if you don't have a phone line and are using a wireless internet card for surfing the net and cell phones for phone calls then cellular alarm monitoring is the way to go for you. In either case, if you simply would like to have cellular alarm monitoring then we can definitely provide it.